We ship the product usually within 1 to 2 business days from the receipt of the order. We will not be liable for delays caused by force majeure or by changes beyond our control. Any changes to the online shop delivery times shall be notified in the front page.
A letter and a maxi letter are delivered in Finland within 2 to 3 business days. Packages are usually delivered within 1 to 2 business days. Deliveries to EU countries take usually about a week and to countries outside EU about 1 to 2 weeks, sometimes even more than 2 weeks. Please note that the package may also be held in customs from a week to a couple of weeks.
We will send an automatic email after an order made in the online shop is delivered. You may request a follow up code by email. Regarding orders made by email we do not send an automatic delivery notification.
For packages delivered in Finland you will get an arrival notification from the post office provided you have given your phone number in the order. Otherwise the arrival notification is sent by mail.
We deliver the products by mail. Any small orders that fit in an envelope are shipped as a letter or as a maxi letter without the follow up code and larger (over 500g) orders we deliver as package that is collectable in your post office. In case you want the delivery as SmartPost package, please notify us in the order and include the desired place and address for SmartPost collection.
|Delivery Time||2-3 days||1 week||1 week||1-2 weeks|
*costs and times as notified by Post and shall be subject to changes made by Post